The Cloud DevOps Engineer is a responsible and trusted member of the institution technology support team, relied upon to provide exceptional services and solutions that make a visible and valued contribution to the university goals

Cloud DevOps Engineers deliver technical designs, implementations, and support services provided to staff and students. These services will include projects within the following areas:

Design, Develop, Deploy, Administer, Integrate, Upgrade, and Decommission of various cloud services

  • Active Directory / Certificate Services
  • Cloudflare DNS / DHCP / Remote Desktop Services
  • GSuite for Education / Office365
  • Airtable / Slack / Dropbox / Docusign / Salesforce
  • Other integrated cloud services

Preferable Skills and Attributes:

  • Dedication to user satisfaction
  • Demonstrate ability to explain complex technical concepts to a non-technical audience
  • Strong trouble-shooting skills across a broad and diverse population and environment
  • Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.
  • Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s)
  • Strong technical documentation skills, ability to clearly record key information within incident tracking and knowledge base systems
  • Ability to use incident tracking software
  • Appreciation of institutional business, goals and objectives, strategies, and needs
  • Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
  • Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems
  • Bachelor degree in IT, Information System, Computer science / engineering or related fields